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Cruise, GM's robotaxi service, suspends all driverless operations nationwide

NEW YORK (AP) 鈥 Cruise, the autonomous vehicle unit owned by General Motors, is suspending driverless operations nationwide days after regulators in California found that its driverless cars posed a danger to public safety.
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FILE - In this Jan. 16, 2019, file photo, Cruise AV, General Motor's autonomous electric Bolt EV is displayed in Detroit. General Motors鈥 Cruise says it's suspending its driverless operations nationwide as the robotaxi service works to rebuild public trust. The announcement, Friday, Oct. 27, 2023, arrives just days after California regulators revoked Cruise鈥檚 license 鈥 after determining that its driverless cars, which recently began transporting passengers throughout San Francisco, posed dangers to public safety. (AP Photo/Paul Sancya, File)

NEW YORK (AP) 鈥 Cruise, the autonomous vehicle unit owned by General Motors, is suspending driverless operations nationwide days after regulators in California found that its driverless cars posed a danger to public safety.

The California Department of Motor Vehicles this week for Cruise, which recently began transporting passengers .

Cruise is also being investigated by U.S. regulators after receiving reports of potential risks to and .

鈥淲e have decided to proactively pause driverless operations across all of our fleets while we take time to examine our processes, systems, and tools and reflect on how we can better operate in a way that will earn public trust,鈥 Cruise on X, the platform formerly known as Twitter, Thursday night.

The choice to suspend its driverless services isn't related to any new on-road incidents, Cruise added. Human-supervised operations of Cruise's autonomous vehicles, or AVs, will continue 鈥 including under California's indefinite suspension.

General Motors Co., which has ambitious goals for Cruise, has taken a significant hit this week. The Detroit automaker had been expecting annual revenue of $1 billion from Cruise by 2025 鈥 a big jump from the $106 million in revenue last year.

Cruise has also tested a robotaxi service in Los Angeles, as well as cities like Phoenix and Austin, Texas.

While the California Department of Motor Vehicles didn't elaborate on specific reasons for its suspension of Cruise's license this week, the agency charged Cruise with misrepresenting safety information about the autonomous technology in its vehicles. Tuesday's revocation followed a series of incidents that heightened concerns about the hazards and inconveniences caused by Cruise鈥檚 robotaxis.

Earlier this month, a Cruise robotaxi notably ran over a pedestrian who had been hit by another vehicle driven by a human. The pedestrian became pinned under a tire of the Cruise vehicle after it came to a stop 鈥 and then was pulled for about 20 feet (six meters) as the car attempted to move off the road.

The DMV and others have accused Cruise of not initially sharing all video footage of the accident, but the robotaxi operator pushed back 鈥 saying it disclosed the full video to state and federal officials. In a , Cruise said it cooperating with regulators investigating the Oct. 2 accident 鈥 and that its engineers are working on way for its robotaxis to improve their response 鈥渢o this kind of extremely rare event.鈥

Still, some are skeptical of Cruise's response to the accident and point to lingering questions. Bryant Walker Smith, a University of South Carolina law professor who studies automated vehicles, wants to know 鈥渨ho knew what when?鈥 at Cruise, and maybe GM, following the accident.

Also earlier this month, the National Highway Traffic Safety Administration announced that it was after receiving reports of incidents where vehicles may not have used proper caution around pedestrians in roadways, including crosswalks.

The NHTSA鈥檚 Office of Defects Investigation said it received two reports involving pedestrian injuries from Cruise vehicles. It also identified two additional incidents from videos posted to public websites, noting that the total number is unknown.

In December of last year, the NHSTA opened a into reports of Cruise's robotaxis that stopped too quickly or unexpectedly quit moving, potentially stranding passengers. Three rear-end collisions that reportedly took place after Cruise AVs braked hard kicked off the investigation.

According to an Oct. 20 letter that was made public Thursday, since beginning this probe the NHSTA has received five other reports of Cruise AVs unexpectedly breaking with no obstacles ahead. Each case involved AVs operating without human supervision and resulted in rear-end collisions.

鈥淲e welcome NHTSA鈥檚 questions related to our safety record and operations," Cruise spokesperson Hannah Lindow said in a statement Friday. "We have cooperated with each of their requests to date as part of the ongoing investigation process and will continue doing so.鈥

Cruise has also that its record of driverless miles have outperformed comparable human drivers in terms of safety, notably crash rates.

It's unclear what this week's suspension of driverless operations will mean for Cruise, and perhaps the future for AVs as a whole. Walker Smith notes that there are several possibilities 鈥 including distinguishing Cruise's prospects from its competitors, particularly those who haven't expanded as aggressively, or a 鈥淭esla scenario鈥 where initial outrage may not amount to prompt, significant changes.

There could also be larger repercussions for the industry 鈥 with this month's news feeding into 鈥渢he emerging narrative that automated vehicles and their companies are struggling and failing,鈥 he said. 鈥淐ities like San Francisco, that are already concerned about automated vehicles, (may) see and use this as as proof that that the industry is running amok.鈥

That doesn't mean Cruise won't resume its driverless operations again one day. But it will boil down to what additional information comes out down the road 鈥 as well as Cruise identifying specific action items in the near future, Walker Smith added.

鈥淚f we can鈥檛 trust a company deploying automated vehicles, they have no business on our roads,鈥 Walker Smith said. He later noted that Cruise's announcement Thursday "expressly referenced earning trust, and I think they need to say what that means.鈥

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AP Technology Writer Michael Liedtke in San Francisco contributed to this report.

Wyatte Grantham-philips, The Associated Press

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